When it comes to the care of your air conditioning system, you want somebody you can trust. But the reason you need an AC expert is that you’re not an AC expert yourself. So how can you judge whether a company has the skills and qualities your air conditioner deserves? Here are some things you should look for.
Licensing
This is the most basic qualification to look for. As you explore the website of a potential AC company, check to make sure that they are licensed to do the job you want them to do. At Thayer Air Conditioning, we are proud to be a licensed air conditioning and refrigeration contractor.
Other Qualifications
The Better Business Bureau is a nonprofit organization that awards rankings to businesses based on their business practices. Just like grades in school, those rankings range from A+ to F, and at Thayer Air Conditioning, we’ve worked hard to be responsible and reliable enough to earn an A+ ranking. Thayer is also a member of ACCA, Air Conditioning Contractors of America.
Customer Feedback
If you’re still not sure whether the AC company you’re checking out is the right one for you, you might like to know what their customers have to say. Many websites have a section for reviews that can give you an idea of what you can expect if you decide to choose that company.
Versatility
Some companies only work on equipment from a select few manufacturers. At Thayer, we have the experience and ability to provide maintenance and repair services for all brands of air conditioners. We’ve even partnered with a major AC manufacturer to create our own: Thayer Signature Series AC Systems.
Another aspect of versatility is providing all the necessary services throughout an air conditioner’s life and beyond. While some companies only provide maintenance and repair, we’re committed to our customers from installation through all the service an AC unit will need, and on to replacement when it eventually becomes necessary.
Cost
You definitely don’t want to hire an AC company that cuts costs by cutting corners. But you also want to know that you’re not going to face financial disaster every time your air conditioner needs service! At Thayer, we have three approaches to making our services affordable: free estimates, so you know what to expect without having to make a commitment; financing, so you don’t have to worry about paying for a major investment all at once; and promotions, with a variety of special deals available at any given time.
Community Responsibility
You really know that a company cares about its customers and its community when it is committed to giving back in meaningful ways. We’ve used the word proud repeatedly in this post, but what we’re really proudest of is the Thayer Helping Hands Program. We’re dedicated to ensuring that the safety and comfort of air conditioning are available to all, so we offer our helping hand to families in need and local non-profit organizations which cannot otherwise afford HVAC services.
If you have any further questions that would help you determine whether we’re the right AC company for you, don’t hesitate to reach out.
At Thayer Air Conditioning, your comfort is our #1 priority! Contact us today.
